Everything is great except I was missing one of the M8 screws for the bottom plate. Had to go to Home Depot to find a match which was a pain. Otherwise the tree is awesome. The cactus design looks cool in the living room and isn’t a total eyesore. The platforms are big enough for my adult cats to actually lay down on which is hard to find sometimes. 4 stars because of the hardware issue but the product itself is 5.