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Home / FAQ / Warranty & Returns / Will the refund be returned exactly to my original payment account?

Will the refund be returned exactly to my original payment account?

Warranty & Returns

Yes. All approved refunds will be credited directly back to the original credit card, PayPal, or other relevant payment account you used when placing the order.

Related questions

Can I return a cat tree that has already been unboxed and fully assembled? What does your Warranty cover? How long is the period? Can custom or special-made cat trees be returned or exchanged? What should I do if parts are missing upon unboxing, or if it got damaged during transit? When exchanging, can I simply pay the difference for a different model of cat tree? How do I properly register the product and activate the official warranty after receiving the cat tree?

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