No products in the cart.
Orders & Shipping
How long a Globlazer cat tree takes to arrive, what to do if the carton is damaged, and whether we ship outside the US.
16 results
What payment methods do you accept? Can I use Apple Pay or PayPal?
Can I modify my shipping address or cancel my order after placing it?
How much do I need to spend for free shipping? How is shipping calculated?
Can I use installment payment options (like Affirm, Klarna, Purple Dot) at checkout?
Why was I charged State Sales Tax on my order?
How soon will my order ship? How many days will it take to arrive?
Can I specify a delivery date or time?
I forgot to enter my discount code. Can it be added after placing the order?
Which shipping carriers do you use?
What should I do if tracking shows Delivered but I haven’t received my package?
I ordered a large cat tree. Will it be shipped in multiple packages?
What if the package is lost or damaged during transit?
Do you offer weekend (Saturday/Sunday) delivery?
What is your shipping range? Do you support international shipping?
How do I correctly add and use my promo discount code at checkout?
How do I track my order’s shipping status?
