Cats may need an adaptation period for new things. We suggest sprinkling some catnip onto various levels of the cat tree, or placing their favorite treats and a blanket with a familiar scent.

Usually, they fall in love with their new territory after a few days. If you still need a return or exchange within 30 days (while keeping it in brand new, unassembled, and undamaged condition), please refer to our return and exchange policy.