Search
Contact
0
0
Home / FAQ / Warranty & Returns / If I bought it on Amazon, can I return it directly on the official website?

If I bought it on Amazon, can I return it directly on the official website?

Warranty & Returns

Our official website’s return channel only applies to orders placed directly on our official site.

If you purchased on Amazon, please log into your Amazon account and process the return through the Amazon platform to ensure compliance with their refund policies and timeframes.

Related questions

Can I return a cat tree that has already been unboxed and fully assembled? What does your Warranty cover? How long is the period? Can custom or special-made cat trees be returned or exchanged? What should I do if parts are missing upon unboxing, or if it got damaged during transit? When exchanging, can I simply pay the difference for a different model of cat tree? Will the refund be returned exactly to my original payment account?

Categories

Shopping Cart View Cart

No products in the cart.

Savings & Offers